News Concord going offline September 6th, refunds being issued by Sony

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Sony have announced that their new hero shooter Concord will be going offline on September 6th 2024 and that sales of the game have been immediately halted with Sony offering full refunds to those that have purchased the game.

Concord had reportedly been in development for 8 years with a budget somewhere in the range of $100-$250 million USD. The game saw very few players during its open beta back in July of this year and when the game launched fully on PC and PS5 a little under 2 weeks ago it was welcomed by a middling reception. The game saw a peak player count of 697 on Steam and even failed to make the top 25 best sellers list on the PlayStation Store.

The game has faced stiff competition in a bloated market of similar shooters and unlike many other competing titles was slapped with a $40 price tag. While Concord promised free updates and cosmetics, its seemingly dull and uninspired character design failed to attract players. Gameplay issues, such as forced character switching and poorly communicated mechanics, as well as no unique modes to set it apart from the crowd further diminished its appeal.

It's unclear whether Sony will try to relaunch Concord in the future, their messaging suggests this could be the case but for now Concord is dead in the water.

Concord fans — we've been listening closely to your feedback since the launch of Concord on PlayStation 5 and PC and want to thank everyone who has joined the journey aboard the Northstar. Your support and the passionate community that has grown around the game has meant the world to us.

However, while many qualities of the experience resonated with players, we also recognize that other aspects of the game and our initial launch didn't land the way we'd intended. Therefore, at this time, we have decided to take the game offline beginning September 6, 2024, and explore options, including those that will better reach our players.

While we determine the best path ahead, Concord sales will cease immediately and we will begin to offer a full refund for all gamers who have purchased the game for PS5 or PC. If you purchased the game for PlayStation 5 from the PlayStation Store or PlayStation Direct, a refund will be issued back to your original payment method.

Customers who purchased from other digital storefronts will also be refunded. More information about refunds from Steam and Epic can be found below:

Steam Store – Steam Store will refund players who bought the game over the coming days. Steam will send confirmation of the refund once it has been processed.

Epic Games Store – Epic Games Store will refund players who bought the game over the coming days and will contact each customer directly to confirm that the refund has been processed.

Other retailer refunds – For customers who have purchased a physical copy at a retailer location outside of PlayStation directly, please refer to the refund process of the retailer you purchased it from to obtain your refund.

Once refunded, players will no longer have access to the game.

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